Providing answers to
Frequently Asked Questions
Please find answers to the Market Research & Panel Recruitment Related Questions.
About Research Network
1Who is Research Network?
Research Network is a market research panel recruitment company headquartered in Singapore. We recruit diverse participants to provide insights through research studies and marketing activities. Our goal is to empower users to share their opinions, get compensated for their time, and help clients improve products and services.
2Where is your office located?
Our office is located at 10 Central Exchange Green, Pixel Building, Singapore 138649. We are situated within a 5 minute walk from One-North MRT station at the IMDA (Infocomm Media Development Authority) PIXEL Innovation Hub.
3What is your mission and vision?
Our mission is to connect clients with high-quality participants to gain meaningful insights. We are dedicated to growing our diverse panel and empowering participants to make a difference by sharing honest opinions.
Our vision is to build trusted relationships between participants and organizations. We believe participant feedback provides invaluable perspective for business decisions and improving daily life. Our recruitment process aims to create positive impact through compassion and commitment.
Our vision is to build trusted relationships between participants and organizations. We believe participant feedback provides invaluable perspective for business decisions and improving daily life. Our recruitment process aims to create positive impact through compassion and commitment.
4Is Research Network legitimate?
Yes, Research Network is a legitimate registered business in Singapore under Objective Eye Tracking Pte Ltd (UEN 201322027E) since 2013. Our office is located at a government-run facility, the Infocomm Media Development Authority (IMDA) PIXEL building.
Joining the Panel
1How do I join the Research Network panel?
You can sign up to become a panel member here: https://joinsg.research-network.co/p/sgsignup. By registering, you will receive invitations to participate in various research projects.
2Who is eligible to participate in projects?
We welcome anyone interested in sharing insights and opinions, and willing to fully cooperate with our recruitment process. Each study has specific eligibility criteria that your profile will be screened against.
3How can i get involved in a research project?
Check our website, social media, and email newsletters for open project announcements. Make sure to register for each screener to be considered. We also use your profile information to identify and notify potential respondents.
4How often can I participate?
To avoid bias, you can generally participate once every 3-6 months.
Available Research Projects
1What type of studies are available?
Our studies cover a wide range of topics related to products, services, advertising, branding, packaging, campaigns, consumer trends, and more. We conduct user research and usability testing on websites, apps, software, and other digital products. Any consumer-based subject could be researched through surveys, interviews, testing, and other methods.
2Will you try to sell me anything?
No, we never engage in sales or marketing. All information collected is for research purposes only. You will not be asked to purchase anything.
Research Process
1How are research studies conducted?
We utilize various formats including online surveys, in-person one-on-one interviews, centralized location interviews, focus groups, shop-along observations, user testing, and more. Each study is customized to suit the research objectives.
2How long do studies take?
Participation time varies by project, but often ranges from 30 minutes for a quick survey to 2 hours for an in-depth interview. We try to be mindful of your time and will disclose expected commitment when recruiting.
3Where are in-person studies held?
For interviews and focus groups, we leverage our own dedicated facilities, public spaces like malls and cafes, or other appropriate locations. Study settings are selected based on research needs. Participants are provided with location details upfront.
4Can international participants take part?
For remote studies like online surveys or virtual interviews, we welcome global participation if you meet the study criteria. In-person studies are generally limited to Singapore-based respondents.
After the Research
1Will my data and opinions remain anonymous?
Yes, your confidentiality is ensured throughout the process. Sensitive information is anonymized in research reports. Your name will never be attached to your specific feedback.
2When will my study results become available?
Research is generally proprietary and confidential.
Working with Us
1What are the researcher qualifications?
Our team comprises experienced market research professionals including analysts, moderators, interviewers, recruiters and more. Many hold relevant postgraduate qualifications.
2How is diversity ensured in research?
We make concerted efforts to recruit inclusive participant samples across age, gender, ethnicity, income level, geography, and other demographics to avoid sampling bias.
Referrals and Payments
1How does payment work?
For most projects, we provide cash incentives via PayNow or bank transfer after participation. Some studies provide gift vouchers instead. We do NOT use a points system.
2When will I be paid?
We process incentives within 24-48 hours of study completion. We notify you when payment is sent.
3How much will I be paid?
Incentive amounts are disclosed upfront during recruitment. Typical payments are $100/hour for consumers and $150/hour for businesses.
4How do I submit payment details?
You must sign our online NDA and provide PayNow or bank account details prior to payment.
5What if I don't have my own PayNow/bank account?
We can process payment to someone else’s account with proper consent documentation.
6When will my payment show up?
For PayNow, funds are usually received instantly. Bank transfers may take 2-3 days to reflect based on your bank’s processing time.
7How can I refer others?
Share our sign-up link to invite others to join the panel: https://joinsg.research-network.co/p/sgsignup
8Do I get paid for referrals?
We do not provide rewards for general sign-ups. However, if your referral is selected for a study, you may be eligible for a $25 referral bonus.
9How will I know if my referral participated?
We ask participants during screening if they were referred. If your referral completes the study, we notify you and process the referral bonus.
Policies
1What if I need to reschedule or cancel?
Please notify us immediately, at least 24 hours prior to the appointment. Last minute cancellations may disqualify you from future studies.
2Why do you need my personal information?
Your data is used solely for eligibility screening and is kept fully confidential in compliance with privacy laws.
You can read our full Privacy Policy here: https://research-network.co/privacy-policy/
Want to get paid for your opinion?
Research Network is a Participant Recruitment Agency serving Asia-Pacific. Join our market research panel, share your opinion to build better products and services and get paid for your time.
Need participants for Research Study?
We have over 30,000+ verified participants in our panel and over 200+ Positive Google reviews. If you are looking for Participants for Market or Academic Research, we can help.